When will my order arrive?
Australian Orders: We ship out of our warehouse in Melbourne. If your order is placed before midday, we ship out same day. It will arrive 2-3 days later.

Other Countries: Please contact customerservice@jackandjillkids.com
for an accurate delivery estimate.

If you feel that your order is taking longer than usual to arrive,
contact us at customerservice@jackandjillkids.com
and we’ll fix it.

My order isn’t quite right or something’s missing....
Contact us immediately at customerservice@jackandjillkids.com
and we’ll fix it up pronto.

Can I send an order as a gift?
Absolutely.
Just fill in the shipping address for where you want it to be sent...
Don’t forget to tick the ‘gift’ box!

Are Jack N’ Jill products available in my country/city?
Contact us and we’ll tell you where your closest retailer is.