Privacy Policy

Policy
Consumer Data & Privacy Policy
Jack & Jill Kids Pty Limited can only accept orders online. Shopping on our site is safe and secure. We never store your credit card information. We use Secure Sockets Layer (SSL) encryption to keep your information safe, and we never distribute your personal information to third-party vendors. Payment Options: We accept Visa & MasterCard.

Returned Merchandise & Refund Policy
Jack & Jill Kids Pty Limited has a 'No Return' policy on all of it's products whether they have been opened or not, so choose carefully. In the rare circumstance that you have received a faulty product, contact us immediately and we will replace it.

Australian Orders
We ship out of our warehouse in Melbourne. If your order is placed before midday, we ship out same day. It will arrive 2-3 days later.

UK Orders
We ship out of our warehouse in London. Packages are handled by Royal Mail. If your order is placed before midday, we ship out same day. It will arrive 2-3 days later.

Other Countries
Please contact customerservice@jackandjillkids.co.uk for an accurate delivery estimate.

Jack & Jill Kids Pty Limited
30 Brookhill Road
BARNET
EN4 8SL
UNITED KINGDOM